Customer Care
North American Connexions empowers our highly trained customer care agents to do more than just order capture. We seamlessly up sell your entire product line and continuously work with you to develop your brand.
Our customer care center provides:
- Inbound Sales
- Customer Relationship Management
- Product Return Authorization
Since our customer care agents are tightly integrated with your technology and fulfillment platforms, the agents have full visibility into product information, inventory availability and order status. This enables our agents to notify your customers of new product releases, track shipments, and manage the returns process to ensure that your customer’s expectations are always exceeded.